HELLO

FRIENDS!

Welcome to our Hotel Boutique for Dogs and Cats.  

 

OUR

SERVICES

DOGS BOARDING

 

Clean, modern, and climate controlled kennels for overnight stay at one simple rate for your peace of mind.

VACCINATIONS

 

Bordetella and Distemper/Parvo vaccinations for dogs are available

in house. 

DOGS DAYCARE

 

Day activities for your dogs to keep them active, healthy, entertained and happy. 

CATS BOARDING

 

Clean, quiet and beautiful cat cottages for daycare or overnight stay. 

 

KEEP

IN TOUCH

123 W. Rhapsody Dr., San Antonio, Texas, 78216

Email: thepetsinn@gmail.com
Tel:  210-971-6033

Fax: 210-971-6044

OUR ADDRESS

7:00 AM - 7:00 PM

Monday - Friday

 

8:00 AM - 4:00 PM

Saturday & Sunday

12:00 - 4:00 PM

Bank Holidays

Front Desk Closed on Thanksgiving, Christmas and New Year

OPENING HOURS
CONTACT US
 
 

PRICING, DISCOUNTS & PACKAGES

We offer customized boarding and daycare services for dogs and cats. Our facilities offer 100 spacious upscale runs to ensure that your furry family member will be safe,  entertained, lovingly pampered and cared for during their stay. 

We have a spacious 6,600 sq. ft. indoor area fully climate controlled with top notch technology and state of the art runs for the comfort of our guests.  Plus an additional 2,000 sq. ft. outdoor play area divided for dogs according to their size and temperament with ample area for running and playing.  We maintain our facilities with hospital-clean protocols. We are conveniently located near the San Antonio International Airport.

Each play session is individually tailored according with your dogs lifestyle to guarantee their comfort and satisfaction. 

PRICING

One simple rate for your peace of mind! No hidden fees, no extra charges, what you see is what you pay. 

 

Standard Boarding (All Inclusive)

$40 per night

 

3' x 6' standard room

  • Hourly outdoor play yard sessions between 7 am - 7 pm.

  • Sleeping cot

  • Cotton Blanket

  • In house Royal Canine food and treats.

  • Feeding bowls and toys.

  • Additional dog in the same kennel gets 50% off. Only dogs under 30 lbs of the same family can share a standard room.

Suite Boarding (All Inclusive)

$50 per night

 

6' x 7' suite room

  • Hourly outdoor play yard sessions between 7 am - 7 pm.

  • Sleeping cot

  • Cotton Blanket

  • In house Royal Canine food and treats.

  • Feeding bowls and toys.

  • Additional dog in the same suite gets 50% off. Medium to large dogs of the same family must share a suite.

Daycare Services

$25 daily

 

Bring your dogs to The Pets Inn and let them have a great day making new friends and enjoying all the outdoor activities that we have for all (pool, playground and lots of tennis balls!). Daycare includes hourly play yard sessions and when they are tired they can take a nap inside our fully climate controlled building and use one of our clean and comfortable kennels. We can feed them and provide medication if needed. We also offer multi-day packages with great discounts.

10 Days of Daycare $22 daily

20 Days of Daycare $20 daily

​ Cats Boarding

$25 per night

We also offer comfortable, clean and quiet cat cottages with a play area with toys for their entertainment. Price includes in house food & litter. Two cats in the same condo $40

Peak Days Pricing Policy

 

Please note that scheduling on holidays will add a $10 per night fee on all boarding  services (Dec 25th, Jan 1st, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving). On Bank Holidays we are open Noon-4pm. Front Desk is closed on Thanksgiving, Christmas and New Year. 

Important Information

 

-Check in is anytime within business hours and check out is at Noon. If you would like to check in before noon please call to make sure we can accommodate and early arrival.  Late check out (after noon) is subject to a $10 fee per pet. 

-We don't take cash or checks. Credit/debit card only.

-Discounts cannot be combined. 

-All services require appointment

-Daycare services are not available during holidays or weekends

-If your dogs or cats need to be separated for feeding separate kennels will be charged. 

-Minimum stay of 3 nights during holidays and peak seasons. 

​-All dogs will get a preventive flea treatment at arrival if needed at your cost. 

-Please know that while we maintain the most sanitary conditions, it is impossible to ensure that your pet won't contract an airborne bacteria such as Bordetella. The good news is that it is typically very treatable and short-lived but do see your veterinarian for the most current vaccines and any questions.

All prices and conditions are subject to change.

 

New Client Contract

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Important Information

(Disponible en Español)

 

Temperament / Special Needs

 

We will not accept any dog or cat that is aggressive in any manner, be it towards people, food, other dogs, or toys or sick/injured/diabetic or extremely timid or anxious animals.

We are not veterinarians. If your dog/cat has special needs we strongly

recommend to board at a veterinary clinic. We cannot accept dogs/cats under medication

for seizures, insulin or antibiotic treatment (if this comes from an infectious/contagious disease)

Mandatory Vaccination Policy

Prior to the stay or at arrival please bring proof that your pet is up–to–date on the following vaccinations:

  • Dogs: Rabies, Distemper/Parvovirus (DAPP), and Bordetella.

  • Cats: Rabies, FVRCP.

 

-We do provide Bordetella and Distemper/Parvo vaccination for dogs and FVRCP for cats in house. Ask for pricing.

 

If your pets are not current on Rabies vaccination, they will need to be made current by your veterinarian. 

 

If your pet has no previous history of a vaccine, they will need to wait 5 days before boarding with us.

 

Age Restrictions & Spay/neuter policy

 

  • Puppies must receive a minimum of 2 rounds of puppy Parvo/Distemper combo vaccinations with your veterinarian for boarding & daycare service. Prong, choke chains, and/or harnesses are not permitted while staying in the kennels.

  • We will board un-altered pets with the understanding that un-neutered males will NOT attend group dog play in the play yard. Females in estrus will also NOT be allowed out for group dog play in the play yard. 

  • We do not allow un-neutered male cats. Un altered female cats are allowed.

  • Any pet that is suspect of being pregnant should not be boarded at our facility. Please have a letter from your veterinarian acknowledging if it is safe for considering boarding your pet while pregnant.

Reservation Policies

 

  • We will take your reservation by:

  • A 3-night minimum stay is required at holidays to better accommodate all our furry guests.

  • Holiday reservations require a 50% deposit at the time you make your boarding reservation.

  • If we do not have a deposit for your reservation within one week of your reservation, it will be cancelled.

  • A holiday period is considered 3 days before and 3 days after the actual holiday.

  • Cancellations for reservations during the holiday season and "no-shows" forfeit the deposit.​​

  • Payments for the balance of the full boarding stays will be collected upon check in. ​

  • All pricing and policies are subject to change without notice.

 

Refunds & Others

 

  • No package refunds after 30 days from date of purchase.​

  • Early departures are not subject to refund.

  • For package refunds within 30 days, nights used will be charged at single night rate and day care packages will be charged at a single full day rate.​

  • Daycare packages expire one (1) year from purchase date. Any days not used for packages or in case of early departure will be forfeited.​

 

* All pricing and policies are subject to change without notice. 

Recommendations for all Boarding and Daycare Services

 

 

  • Bring your pet properly leashed and collared. Your dog must be leashed at all times during check in and check out.

  • Pets are sensitive to Food:  At The Pets Inn we provide veterinary quality Royal Canine Gastrointestinal Formula, but we encourage you to bring your pet's regularly fed food. Please only bring the amount of food your pet will eat during the stay. Please don't bring bulk containers or big bags of food. Leftovers might be discarded.

  • If bringing Medication; please know dosage, frequency, and medication name. We can administer some medication at no extra cost. We don't do injections. We are not veterinarians. If your dog has special medical needs we strongly recommend to board at a veterinary clinic. We won't receive dogs under seizure medication, opioids, antibiotics, or any sort of treatment for infectious diseases. 

  • Treats, if desired.

  • Toys: We provide toys here. We recommend to don't bring toys from home as they might break/get lost. 

  • Bedding / blankets:  We will provide a mesh sleeping cot which provides raised bedding and a blanket. No need to bring blankets from home.

 

Fleas/ticks

  • We require that all pets be flea/tick free to stay with us. We reserve the right to give your pet prevention should fleas/ticks be observed. At your cost.

 

GALLERY

Entrance
Outside Front
Lobby
Suites
Suites
Suites
Suite Inside
Standards
Standard Room
Suites Inside
Indoor Patio
Standards
Cat Condos
Cat Condos
Cats Room
Cats Room
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